At Centex Bath, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, and safeguard your data when you use our bathroom remodeling services.
Centex Bath collects personal information from clients solely for the purpose of providing exceptional bathroom remodeling services. When you request a consultation or quote through our website or by phone, we gather essential details including your name, address, phone number, and email address. This information enables us to communicate effectively about your project, schedule appointments, and provide accurate service estimates tailored to your specific needs.
We also collect information about your bathroom remodeling project preferences, including design choices, fixture selections, accessibility requirements, and budget considerations. This project-specific data helps us understand your vision and deliver personalized service that meets your expectations. Additionally, we may take photographs of the work area before, during, and after the remodeling process for documentation purposes and to maintain quality control throughout the project lifecycle.
The contact information you provide is used exclusively for communication regarding your bathroom remodeling project with Centex Bath. We may reach out to you via phone, text message, or email to discuss project details, schedule consultations, provide updates on work progress, confirm appointments, and address any questions or concerns you may have. Your information may also be used to send you important notifications about material deliveries, permit approvals, or changes to the project timeline.
Centex Bath does not sell, rent, or trade your personal information to third parties for marketing purposes.
Your data remains confidential and is shared only with trusted service providers who assist us in completing your project, such as licensed subcontractors, material suppliers, and permit processors. These third parties are contractually obligated to maintain the confidentiality of your information and use it only for the specific purpose of completing your bathroom remodeling project.
We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our digital systems are protected by industry-standard encryption technology, secure servers, and regular security audits. Physical documents containing client information are stored in locked, secure locations accessible only to authorized personnel who require the information to perform their job duties related to your project.
Payment information you provide to Centex Bath is handled with the highest level of security. We use encrypted payment processing systems that comply with Payment Card Industry Data Security Standards. Credit card numbers, bank account information, and other financial details are processed through secure channels and are never stored on our local systems or shared with unauthorized parties. Transaction records are maintained only as long as necessary for accounting purposes and legal compliance.
Photographs and images taken during your bathroom remodeling project are used primarily for project documentation and quality assurance purposes. We may request your permission to use before-and-after photos of your completed bathroom in our marketing materials, website gallery, or social media platforms. You have the right to decline this request, and your refusal will not affect the quality of service you receive. If you grant permission, you may revoke it at any time by contacting us in writing.
Our website may use cookies and similar tracking technologies to enhance your browsing experience and understand how visitors interact with our site. These technologies help us remember your preferences, analyze website traffic patterns, and improve our online services. You can adjust your browser settings to refuse cookies, though this may limit certain features of our website. We do not use cookies to collect personally identifiable information without your explicit consent.
You have the right to access, review, and request corrections to the personal information we hold about you at any time. If you believe any information we have on file is inaccurate or incomplete, please contact us and we will promptly update our records. You also have the right to request that we delete your personal information, subject to our legal obligations to retain certain records for tax, warranty, and liability purposes as required by California state law.
Centex Bath retains client information for a period of seven years following project completion to comply with business record-keeping requirements, support warranty claims, and maintain historical project documentation. After this retention period, personal information is securely destroyed through shredding of physical documents and permanent deletion of digital files. Project photographs may be retained longer if you have granted permission for their use in marketing materials.
We are committed to protecting the privacy of all individuals, including minors. Our services are intended for adults aged eighteen years and older. We do not knowingly collect personal information from individuals under the age of eighteen. If we become aware that we have inadvertently gathered data from a minor, we will take immediate steps to delete that information from our systems. Parents or guardians who believe we may have collected information from a minor should contact us immediately.
This privacy policy may be updated periodically to reflect changes in our business practices, legal requirements, or technological advancements. We will notify clients of any material changes to this policy by posting the updated version on our website with a new effective date. We encourage you to review this privacy policy regularly to stay informed about how we protect your information. For questions or concerns about our privacy practices, please contact us at [email protected] or call +1 (213) 802-1933. You may also write to us at our business address: 333 H Street, Chula Vista CA 91910.